Rules & Regulations

General Guidelines

Eligibility Criteria

All Saathis must be above 18 years of age and possess valid identification documents.

Registration Process

Complete the online registration form and submit required documents for verification.

Code of Conduct

Maintain professional behavior at all times when representing CCABS Saathi.

Operational Rules

Service Hours

Services are available from 6:00 AM to 10:00 PM unless prior arrangements are made.

Pricing Structure

Adhere to the standardized pricing model provided by CCABS Saathi.

Service Areas

Operations are limited to designated zones approved during registration.

Safety & Compliance

Vehicle Requirements

All vehicles must meet safety standards and have valid insurance and registration.

Background Checks

Periodic background verification will be conducted for all Saathis.

Emergency Protocols

Follow established procedures in case of accidents or emergencies.

Frequently Asked Questions

How do I register as a CCABS Saathi? +

You can register through our mobile app or website by providing your personal details, vehicle information, and required documents. Our team will verify your information and activate your account within 2-3 business days.

What documents are required for registration? +

You'll need to submit a copy of your driver's license, vehicle registration certificate, vehicle insurance, and a recent photograph. Additional documents may be required based on your location.

What happens if I receive a customer complaint? +

Our support team will investigate all complaints. Depending on the severity, we may issue a warning, temporary suspension, or in extreme cases, permanent deactivation from the platform. You will always have the opportunity to present your side of the story.

Can I operate in multiple service areas? +

Yes, you can request to add additional service areas through your Saathi dashboard. Each new area requires approval and may involve additional verification depending on local regulations.